FAQ's

1. How long does delivery and installation take?

Upon receiving your payment and it reflects in our account, you can expect delivery & installation between 2-4 working days.

The Installation Process.

  • A network support team for the client must be available for the set up
  • A network point must be supplied and active for set up
  • An IP Address for the multifunction device must be provided for the set up
  • The IBS installation team will configure the multifunction device for the client’s network and install the relevant Software on 5 of the client’s computers( server of work stations or a combination thereof).Loading of Software on additional work stations after installation will be the responsibility of the client’s IT staff. Should the client wish to have more than 5 users installed a fee of R90.00 will be charged for each user thereafter.